Luxury in the Galapagos takes on a new dimension aboard the Hermes Mega Catamaran, an ultra-luxury superyacht designed for travelers who value both expedition and indulgence. While many cruises offer comfort, only Hermes delivers an extraordinary level of personal attention with a hallmark rarely found in expedition travel: dedicated butler service.
Meet the Hermes Butlers
With a guest-to-butler ratio with a maximum of 10:1, Hermes offers one of the most exclusive hospitality experiences in the region. Each of the two passenger decks is assigned a personal butler—professionally trained in ultra-luxury hospitality and experienced in anticipating the needs of high-net-worth travelers. These aren’t just attendants—they are travel concierges, personal hosts, and guest advocates all in one.
What Does a Butler Do Aboard Hermes?
1. Spa Appointment Assistance
Your butler can assist in scheduling your spa treatments, including massages at the onboard spa, ensuring a seamless and restorative experience tailored to your daily rhythm.
2. Personalized Minibar Service
Your butler learns your preferences and ensures your in-suite minibar is always stocked with your favorite snacks and beverages—whether that’s sparkling water with lime or a specific vintage of red wine.
3. Unpacking and Packing Assistance
Let your vacation start the moment you step aboard. Hermes butlers offer discreet unpacking service and can organize your wardrobe in the suite’s walk-in closet.
4. Jacuzzi Setup with Style
Whether it’s a midday soak or a sunset dip, your butler will prepare your private jacuzzi with bath salts and a bottle of sparkling wine at your preferred time.
5. Private In-Room Dining
Want breakfast on your balcony? Butlers coordinate with the chef and service team to deliver a beautifully plated morning meal to your suite, served with discretion.
6. Thoughtful Extras Throughout Your Day
From setting up your yoga mat for a serene morning routine to bringing your favorite drink or tea while you unwind in the library, your butler enhances the little moments that make your stay exceptional.
A Day in the Life: Butler-Guided Tranquility
Imagine waking up to freshly brewed coffee and a beautifully presented breakfast delivered to your balcony. After a morning island hike, your favorite juice and snacks are already waiting in your suite. By late afternoon, your butler has drawn a bath, chilled your wine, and set up the suite for a sunset moment of peace. This is Hermes.
Why It Matters in the Galapagos
Exploring the Galapagos is exhilarating—but it can be physically demanding. Having a personal butler means your recovery time is effortless, your every need anticipated, and your experience deeply restful in between adventures. It’s the rarest blend: expedition and indulgence.
The Hermes Difference
To ensure this high level of personalization, guests are kindly asked to complete a pre-boarding guest profile form. This allows our team—and especially your butler—to get to know your preferences, routines, and special requests in advance, so we can tailor every detail of your experience from the moment you arrive.
While many luxury cruises offer concierge service, Hermes elevates this standard with true butler hospitality—thoughtful, intuitive, and always one step ahead. It’s not just service; it’s care with character.
The butler service aboard Hermes—an ultra-luxury Galapagos superyacht—is more than a convenience; it’s a signature experience. From the moment you step on this luxury cruise, every preference is met with personalized care, elevating your expedition to unforgettable heights and world-class relaxation.
Ready to experience personalized service like never before? Discover the Hermes Mega Catamaran—the only superyacht in the Galapagos offering butler service and full-suite accommodations.
Explore Hermes Cruises: https://vianatura.com/hermes-galapagos-luxury-cruises/
Inside the Butler Experience Personalized Service Aboard